1. Identity and address of the data controller
PROINGREDIENTES, S.A. DE C.V., doing business as ProIngredientes, Federal Taxpayer Registry (RFC) PRO220329GC8, is responsible for processing your personal data. Its address is Calle Cerro Malinali No. 8, Colonia Campestre Churubusco, C.P. 04200, Coyoacán, Mexico City, Mexico. For privacy matters and ARCO rights, contact administracion@proingredientes.com.mx.
2. Personal data we process
Depending on how you use the website, we may process:
- Name, company, and any job-related information you provide.
- Email address and telephone number.
- Product or product family of interest, application or finished product, and estimated volume.
- Process, equipment, technical requirements, messages, and comments.
- Source page and available UTM parameters.
- Technical security and browsing data, such as IP address, browser, device, date and time, pages viewed, referrer, and strictly necessary cookies.
This website does not request or intend to process sensitive personal data. Please do not include sensitive personal information in free-text fields.
3. Purposes of processing
We process personal data for the following necessary purposes:
- Receive, validate, and respond to quote and contact requests.
- Understand the requirement and evaluate technical and commercial compatibility.
- Consult manufacturers when necessary to assess an option.
- Prepare quotes and coordinate communications, validation, supply, and follow-up.
- Send an automated confirmation to the requester and an internal notification to our team.
- Maintain website security and operation, prevent abuse through a honeypot and rate limiting, and diagnose technical issues.
- Comply with legal, commercial, and accounting obligations, and establish, exercise, or defend legal rights.
We do not currently use this information for marketing unrelated to your request. We do not sell or rent personal data.
4. Consent and legal basis
This notice is issued under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties, published in the Diario Oficial de la Federación on March 20, 2025, and last amended on November 14, 2025, including the requirements in Articles 14–16 and the ARCO procedures in Articles 27–34.
For ordinary personal data, consent may be implied when this notice has been made available and you provide your information without objecting, subject to the exceptions established by law. Processing may also occur without consent where a legal exception applies. Because this website does not request sensitive personal data, we do not seek or rely on consent to process such data.
5. Processors and technology providers
We use service providers for hosting, database services, transactional email, security, and technical support. These include Supabase and Resend as technology providers. They process information on our instructions and under applicable contractual obligations. Their infrastructure may operate outside Mexico, subject to appropriate safeguards and the applicable legal framework. We do not disclose their configuration or credentials.
6. Data transfers
We may transfer the minimum information necessary to represented manufacturers and potential suppliers in Mexico or abroad when required to assess compatibility, availability, or a quote. We may also transfer information to authorities when legally required.
Transfers necessary to maintain or fulfill a legal relationship between you and ProIngredientes, including a prospective contract, may be made under Article 36 of the Federal Law on the Protection of Personal Data Held by Private Parties. Other transfers will follow the applicable consent rules and legal exceptions. We do not sell or rent personal data.
7. Retention
We retain personal data only for as long as necessary to manage the request or commercial relationship and comply with applicable legal retention periods. Afterward, the data will be blocked and deleted in accordance with the law.
8. ARCO rights, withdrawal, and limitation
You may exercise your rights of access, rectification, cancellation, or objection (ARCO) by emailing administracion@proingredientes.com.mx with the subject “Derechos ARCO.” Your request must include:
- Your name and a means for receiving notices.
- Documents proving your identity or, where applicable, your representative’s identity and authority.
- A clear description of the personal data and the right you wish to exercise.
- Any documents or information that support locating the data and processing your request.
We will communicate our determination within no more than 20 days after receiving a complete request. If granted, it will be implemented within the following 15 days. Either period may be extended once for an equal period when justified. Exercising these rights is free of charge, except for legally permitted reproduction, certification, or delivery costs.
You may use the same channel to withdraw consent or limit the use or disclosure of your data. If you believe your rights have been violated, you may contact the Secretaría Anticorrupción y Buen Gobierno under the terms of applicable law.
10. Security, incidents, and minors
We maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No system is completely risk-free. If a security incident materially affects your financial or property rights, or your moral interests, we will notify you as required by law so you can take appropriate measures.
This is a business-to-business website for meat-industry professionals and is not directed to minors. Minors should not submit personal data through the website.
11. Changes and controlling version
We may update this notice to reflect legal, operational, or service changes. The current version and its update date will remain available at this same URL.
This English version is provided for information only. If there is any discrepancy, the Spanish version will prevail.
Privacy contact
For questions about this notice or how we process your data, email administracion@proingredientes.com.mx.
